We lost power for 11 days during Hurricane Sandy and they brought our file server to their office!
“Generally, I believe automation and computers sometimes can be frustrating, especially when things are not running smoothly. Dealing with technicians can be frustrating at times as well. The thing that sets Motiva apart is that they shine through and are there for you when needed. We lost power for 11 days during Hurricane Sandy and they brought our file server to their office, so my team and I can take claims from our customers. I don’t know any company that would do that. I will never forget this act of kindness to help us and our customers. From the beginning, Motiva has kept the Libardi Agency exceeding expectations regarding technology, and always moving us forward. Anyone that hires Motiva would be lucky to work with Walter and his team.”
We have used 2 or 3 companies in the past, as well as just trying out many individuals over the years and nothing compares to Motiva
“There have been many benefits, but accessibility and the speed of how our needs are responded to is a major benefit. I assume Motiva utilizes some sort of coop system for their techs because there always seems to be an entire army of them. And although some are better than others I have never run into anyone that wasn’t very good. Just try it out and I’m certain you won’t be dissatisfied. We have used 2 or 3 companies in the past, as well as just trying out many individuals over the years and nothing compares to Motiva.”
David and Freddy have been very attentive and helpful over 15 years with the evolution of my IT needs a must for my law practice
“Since moving to Motiva’s VoIP Service Plan. I take advantage of many features including linking my home phone to my office. In addition, my call forwarding is scheduled every day to my mobile phone, which allows me not to lose business when the office is closed. In addition, Motiva is readily available to take my calls whenever I have a software or hardware glitch. This is essential for a law practice when we have high client demands and expectations.
I recommend Motiva for IT services. The staff is friendly and highly competent in providing IT services and keeping up with innovations in IT and now voice communications. David and Freddy have been very attentive and helpful over 15 years with the evolution of my IT needs.”
Peace of Mind
“With Motiva, we never have to worry about our computer network. We have four law offices on Long Island that are in constant communication with each other and our clients. Motiva created our cutting-edge computer network and phone system, which has been a major factor in our rapid growth and our ability to keep costs down for our clients. Whenever we have issues with our computers or phones, we just send a message to Motiva, and our problems are solved. Motiva’s technicians are highly skilled and provide excellent service.”
Single Vendor IT and Phone System, what a breeze.
“The convenience of a single source service between our phone system and our technology needs. Motiva’s customer service team is very attentive, responds quickly and accurately. Having the continuity of service and depth of staff is very important. Motiva’s staff maintains an excellent history of our inventory and always at the ready.”
One call to Motiva’s Team and the problem is solved.
“One call to Motiva if any problem arises with our phones or computers. The cost savings of consolidating to one service provider. Who is always professional and knowledgeable in any situation we have asked about. I have never had an IT firm provide the excellent customer service that I receive from Motiva.“
Terrific Phone System!
The ability to answer the office calls from home without call forwarding. One button conference calling. So many features to list.
Motiva makes themselves part of your team. They really care about what they do.
“The most important benefit with Motiva is that there is a capable and knowledgeable group of technicians on call to immediately solve whatever IT problem you may have, whether it is a server, workstation, or peripheral device related.
If your networked computer system is any more complex than a simple peer to peer network, that expertise and fast response are essential to keep your system functioning with minimum downtime. The added benefit is the good advice and consultation that Walter offers as your ever more complex IT environment grows and evolves. Motiva makes themselves part of your team. They really care about what they do. They’re part of my team!”
Most IT professionals have a bit of an attitude, not the guys at Motiva.
“Peace of mind that someone is handling our two store’s network professionally. Not having to worry about putting out fires. Most IT professionals have a bit of an attitude, not the guys at Motiva. Their team is friendly and always attentive to my needs.“
Competitive pricing, while providing a premium service.
“The biggest benefit for us and I’m sure for other companies is the efficiency Motiva ensures of getting us back online as quickly as possible when a problem arises. Motiva is always happy to make the time for each individual problem and will even happily make the trip to our offices to solve it in person. I recommend to any company to go with Motiva as I feel they are very competitive with pricing while providing a premium service.”
I have never used another company
“The biggest benefit of using Motiva is having someone to troubleshoot all my technology problems quick. I have never used another company and we’ve been very happy for over 10 years working with Walter’s Team. If someone was on the fence of hiring Motiva. I could only say I enjoy working with the personnel. Everyone is prompt and efficient.“
Motiva takes care of every IT business need. And has brought us the very latest in technology!
“With Google cloud, we have immediate access to our Gmail accounts, email & online access, all at the same time. Motiva is “Johnny” on the spot with their service and attention. Our firm has been in business for a very long time and has used many different IT firms throughout the years. Nothing compares to Motiva.“
Motiva’s managed services take the stress out of our daily lives and give us a peace of mind.
“Freeing up our time and resources to focus on our business has been a valuable asset. Having the ability to track open tickets and communication with Motiva’s team is essential to our relationship. Motiva’s managed services take the stress out of our daily lives and give us a peace of mind to know they have the solution no matter how big or small your problem is.”
Motiva’s dedication, knowledge, and experience make them a no-brainer.
“The additional support Motiva brings to the table… I can call on Walter and have him call on the team members locally or remotely and address their issues at a moments notice. Once Motiva’s team starts a project whether it is a new installation or an issue to be solved they are dedicated to getting it done in a timely fashion with minimal downtime. Also in the past, I have called upon Motiva even when the issue is unrelated to them. Or with other technology vendors ie. internet providers and Motiva has always helped us with a temporary solution to minimize our downtime.”
Phones, computers, credit cards they will take care of it come onsite even on a weekend if they have to.
“With Nubest Salon’s commitment to excellence. A vendor with the same standards is required. Working with Walter and his team has made a huge difference in running our business operations smoothly. Whenever there is a problem, Motiva is always there for us, phones, computers, credit cards they will take care of it come onsite even on a weekend if they have to. I’ve yet to come across an issue they can’t solve in 10 years of working with them. I recommend them.”
Motiva has worked at being a partner in our relationship, striving to understand our business, employees, and challenges.
“As we have been a client of Motiva for many years, there are many benefits I can attest to as being essential and created a secure working relationship. I will list them as there are many:
- ProActive support
- Advocate for the changing tech environment
I believe Motiva has worked at being a partner in our relationship, striving to understand our business, employees and challenges always providing us with alternative solutions at different price points and technology.
Regarding myself as an advocate for Motiva, I would reiterate all the positive makeup of the ongoing relationship City Outdoor, and I has been the beneficiary of!! Your staff all have values, so it doesn’t matter who provides the needed service it’s always with the same commitment and determination from the easy issues to the more complex as well as self-inflicted problems we create.”
Cavallino Risk would not have survived the economic turmoil of the great recession.
“Cavallino Risk would not have survived the economic turmoil of the great recession or the disruptive technology that has occurred in the retail insurance marketplace without the support of a strong IT company. By having signed on to the Motiva IT Service Platform, Cavallino Risk has been able to continually adapt to the changing environment in which our firm competes. While at the same time, leaving its competition in its wake. Without adapting to the changing technology landscape, your enterprise is doomed to failure. With Motiva’s Service team behind Cavallino Risk, this is one less risk that needs to be managed.
Cavallino Risk has been fortunate that it has had minimal exposure to other IT firms. The few that have been interviewed and services used in the past have either folded or were not up to the task of adapting to the changing IT environment. Cavallino Risk has been utilizing the Motiva IT Service Platform for the past 10 years and expects to continue to do so for the foreseeable future.
I would highly recommend the Motiva IT Service Platform. The service platform has proven more reliable than Cavallino Risk’s Internet provider, utility companies & other service supplier vendors over the past ten years. On top of that the technician, as well as the management, always makes you feel that they are personally engaged with serving your company.”
Personal attention, honesty, willingness to help are some of Motiva’s qualities.
“Cost Savings and consolidation of services, especially when having multiple locations. Personal attention, honesty, willingness to help, especially when an organization does not have an IT person with whom to interact. Motiva fills in the gaps.”
We highly recommend Motiva to anyone looking for a great IT Company!
“Motiva is an extension of our team. The relationship we have with them is crucial to us on getting help faster when needed the most. Available all the time, and extremely reliable. They service our phone system as well as all of our IT needs. We highly recommend Motiva to anyone looking for a great IT Company.”
I called Motiva 6 years ago, and I never looked back.
“I called Motiva 6 years ago, and I never looked back. They handle all of our Technology needs. Our delivery and order software has never run this smooth, and it’s all thanks to Walter and his team. We open early in the AM, and there’s always someone there to assist us if we have trouble. I don’t know how they do it, but we have never been down. I highly recommend Motiva to any business.”